To access your subscription account, sign into your account via the Ancient Nutrition CBD site. Having trouble? There are a few reasons why you may not be able to access your account:. Your password is incorrect: You can select “Forgot your password?
We are very sorry for this inconvenience. If your subscription product is out of stock on the day your order is scheduled to process, it will be automatically delayed to the next cycle. If you would like to be notified when this product is back in st
Unfortunately, once a subscription has been shipped, we are unable to cancel it. You can submit a return or exchange by contacting our Customer Experience Team.
To update Billing Information:. Login to your account and navigate to "Billing Information"- update the Credit Card and billing address as needed. To update Shipping Information:. Login to your account and navigate to "Shipping"- Update the default a
To add another subscription item to your account:. 1. Login to your account and navigate to "Subscriptions". 2. Select the susbscription you would like to add the product to. 3. Select "Add Subscription" and select the product you would like to inclu
To add a one time item onto an existing subscription:. 1. Login to your account and navigate to "Subscriptions". 2. Select the susbscription you would like to add the product to. 3. Select "Add One Time Product" and select the product you would like
To swap out a product on your subscription:. 1. Login to your account and navigate to "Subscriptions". 2. Select the susbscription you would like to edit and select "Swap". 3. Choose the product you would like to change and click "Swap Product"
To skip your subscription:. 1. Login to your account and navigate to "Subscriptions". 2. Select the susbscription you would like to delay and select "Skip". 3. Check your Next Order Date and confirm that it is correct
By signing up for a subscription with Ancient Nutrition, you are setting up a recurring order so that you are consistenly receiving the products you love within a specifc time period. You have the ability to manage your subscription at your convenien
To Edit Your Subscription:. 1. Login to your account and navigate to "Subscriptions". 2. Select the susbscription and edit the Order Date, Delivery Frequency, Product or Flavor. You can also choose to "Skip Next Shipment". To Cancel Your Subscription
Yes, we send a reminder email approximately three days before your next charge date, allowing you time to make any necessary changes.
Your card will be charged on the day the order is processed.